Privacy Policy for Skavala
Welcome to Skavala. Your privacy is important to us, and we are committed to being transparent about how we collect and use your personal information to provide our premier digital concierge experience.
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1. Introduction
This Privacy Policy describes how Skavala (“we”, “us”, or “our”) collects, uses, and shares your information when you use our website, mobile application, and concierge services. By accessing our platform, you agree to the practices outlined in this policy.
2. Information We Collect
To provide high-touch travel services, we collect several categories of information:
person Personal Information
Name, email address, phone number, and physical address for verification and identity purposes.
payments Payment Information
Credit card details, billing address, and transaction history processed through secure gateways.
flight_takeoff Booking Details
Travel preferences, passport details, itinerary history, and concierge requests.
settings_ethernet Technical Data
IP address, browser type, device identifiers, and usage patterns across our platform.
3. How We Use Your Information
- • To process and manage your travel bookings and concierge requests.
- • To verify your identity and prevent fraudulent transactions.
- • To provide personalized travel recommendations based on your preferences.
- • To communicate important updates regarding your itineraries or account status.
6. Data Security
We implement industry-standard encryption and security protocols to safeguard your data. While we strive for absolute security, no method of electronic transmission is 100% secure.
7. Data Retention
We retain your information for as long as necessary to provide services and fulfill the purposes described in this policy, or as required by statutory retention periods.
8. Your Rights
Request a copy of your personal data.
Update or correct inaccurate information.
Request the deletion of your account.
9. International Data Transfers
Your data may be transferred to and processed in countries outside of your residence, where data protection laws may differ.
10. Third-Party Links
Our platform may contain links to third-party sites. We are not responsible for the privacy practices of those external entities.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent.
12. Changes to This Policy
We may update this policy periodically. We will notify you of any significant changes by posting the new policy on this page.
13. Contact Us
Questions regarding our privacy standards?
14. Consent
By using the Skavala platform, you hereby consent to our Privacy Policy and agree to its terms and conditions.